Mumbai, India—October 24, 2024: Federal Express Corporation, a subsidiary of FedEx Corp, and one of the world’s largest express transportation companies, recently concluded an innovation competition, Digithon 2024. This event underscores FedEx’s commitment to harnessing creative problem-solving and smart technology solutions to build more resilient supply chains.
Held across regional offices in India, Digithon 2024 invited FedEx team members to address real-world challenges presented by FedEx leadership, including advanced sentiment and topic modeling techniques to predict customer pain points and automate service requests, tools to reinforce learning system to optimize shipment allocation, and develop predictive models and digital twin systems to enhance supply chain efficiency.
“At FedEx, innovation is key to our mission of creating smarter supply chains for all. Initiatives like Digithon 2024 encourage cross-functional collaboration and empower team members to propose transformative ideas that enhance customer experience and operational effectiveness, shaping the future of logistics,” said Nitin Navneet Tatiwala, vice president of marketing and Air Network, MEISA.
Beginning in August and concluding in October 2024, Digithon unfolded through multiple phases, including mentorship sessions and prototype development. IIT professors from the FedEx Center of Excellence at IIT Bombay and Madras provided expert guidance, equipping teams with insights into advanced technologies and methodologies. Additionally, PhD and MTech scholars will continue to engage with selected problem statements, fostering ongoing collaboration between academia and FedEx leadership.
The solutions and ideas generated during Digithon 2024 are currently under evaluation for scalability and potential implementation across FedEx’s operations in India.
About Federal Express Corporation
Federal Express Corporation provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce, and business services. With annual revenue of $88 billion, the company offers integrated business solutions utilizing its flexible, efficient, and intelligent global network. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 500,000 employees to remain focused on safety, the highest ethical and professional standards, and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040.
To learn more, please visit fedex.com/about.