We want to assure our customers that we are continuing to monitor the H1N1 influenza outbreak and are continuing to follow the recommendations of both the Public Health Agency of Canada and the World Health Organization (WHO). Our priority is to maintain a safe work environment for our team members as well as for our customers.
As businesses begin to reopen in Mexico, we urge customers to continue checking with their recipients to ensure they are open and able to accept shipments. FedEx continues to operate normally in Mexico. Customers can check the status of their shipments on fedex.ca or by calling 1-800-GO-FEDEX.
FedEx safety experts have conferred with the Center for Disease Control on the need for surface disinfection of FedEx packages. We have been advised that there is neither a general need nor a recommendation for any special cleaning concerning surface infection. The current measures we have implemented combined with health and good hygiene practices remain the best prevention.