FedEx Companies Receive Top 2012 Quest for Quality Awards

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MEMPHIS, Tenn., Aug. 8, 2012 – Six subsidiary companies of FedEx Corp. (NYSE:FDX) have been highly rated by Logistics Management magazine readers in the 29th Annual Quest for Quality Awards. Four of the six FedEx companies were recognized as the best in five categories.



The 2012 ratings of FedEx companies among the Quest for Quality Awards are as follows:


Quest for Quality Category

FedEx Operating Company

Rating

Air Express Carriers

FedEx Express

1

LTL Carriers, Multi-Regional

FedEx Freight

1

LTL Carriers, National

FedEx Freight

1

LTL Carriers, Surface Package Carriers

FedEx Ground

1

Truckload Providers, Expedited Motor Carriers

FedEx Custom Critical

1

Air Freight Forwarders

FedEx Trade Networks

4

3PL

FedEx SupplyChain

5


The awards provide the transportation industry with a measure of customer satisfaction and performance excellence among both carriers and third-party logistics (3PL) service providers. Over 4,700 readers of Logistics Management magazine rated carriers on the basis of five key criteria: on-time performance, value, information technology, customer service, and equipment & operations. The 3PL providers are rated on different criteria: carrier selection & negotiation, order fulfillment, transportation & distribution, inventory management, and logistics information systems.



“Superior service is at the heart of everything we do,” said Frederick W. Smith, chairman and CEO, FedEx Corp. “We appreciate our customers’ business and look forward to continuing to provide them the best solutions possible in all our operating segments.”



The awards will be presented to representatives of winning companies at a gala celebration on Oct. 3 in Atlanta. To learn more about the Logistics Management announcement and awards, go to logisticsmgmt.com.