Asia Pacific (English)

FedEx Releases 2018 Global Citizenship Report

Report Showcases How FedEx Multiplies Opportunities

HONG KONG, June 7, 2018 — FedEx Corp. (NYSE: FDX) announced the online release of its 2018 Global Citizenship Report (GCR), which details how the company connects the world responsibly and resourcefully. The annual report includes updates on the company’s strategies, goals, programs and progress in three key areas: Economy, Environment and People. The report also includes statistics that track the progress of the company’s citizenship goals in fiscal year 2017, which ended on May 31, 2017.

“The FedEx global network give us the ability to help businesses go global, and the power to elevate social progress for individuals, communities and businesses all around the world,” said Karen Reddington, president, Asia Pacific, FedEx Express. “We will continue to use our expertise, our scale and our network to support the environment and expand opportunities for businesses and communities.”

Highlights from this year’s report include:

Economy-Multiplying Growth

FedEx exceeded US$60 billion in revenues for the first time, a 20 percent increase over FY16. Record-breaking growth in e-commerce continues to shift the logistics landscape. In response to this market trend, FedEx collaborates with retailers to make it easier for customers to pick up and ship packages.

In Asia, FedEx teamed up with 7-Eleven to offer even more 24/7 shipping options, including FedEx iShip drop-off service at 7-Eleven stores in Taiwan, and package self-collection at more than 5,000 7-Eleven stores across Hong Kong and Taiwan. Additionally, FedEx Self-Service Lockers at 70 Hong Kong locations provide more customer choice in package pickup. Consumers can take advantage of these secure delivery locations by using FedEx Delivery Manager®, now available in Australia, China, Japan, Malaysia, New Zealand, Singapore, South Korea and Taiwan.

To help businesses in Asia Pacific harness the full potential of global trade opportunities, FedEx officially opened the Shanghai International Express and Cargo Hub located at Shanghai Pudong International Airport earlier this year. The new facility provides greater connectivity and convenience for customers in eastern China, particularly those shipping to the U.S. and Europe. The 134,000 square-meter facility includes a dedicated Customer Care Center as well as cold chain facilities to support the healthcare industry, one of the fastest growing sectors in the Asia Pacific region.

The goal of the FedEx Cares global charitable giving program: Invest US$200 million in 200 communities by 2020 to create opportunities and deliver positive change around the world. In just the last two years, the company invested more than US$101 million in 134 communities globally, which is more than halfway to the 2020 goal.

Environment-Multiplying Efficiencies

FedEx avoided more than 2.3 million metric tons of CO2e in total from energy savings initiatives across the company through its Reduce, Replace, Revolutionize approach.

FedEx also saved more than 177 million gallons of jet fuel in FY17 through the aircraft fleet modernization and Fuel Sense programs. The FedEx Fuel Sense team is charged with identifying efficiencies across the company’s aviation operations. All team members who work with aircraft are asked to adopt a fuel-efficient mindset and search out innovative ways to help save fuel.

FedEx added nearly 300 electric vehicles to its fleet, bringing the total number of EVs to more than 2,100. FedEx Freight also announced plans to order 20 Tesla Semi fully-electric trucks.

People-Multiplying Potential

More than 425,000 team members around the world are united by their commitment to the Purple Promise—to make every FedEx experience outstanding. In return, the company provides team members with a safe, inclusive work environment where everyone has opportunities to grow and thrive.

Thousands of FedEx team members volunteered their time and talents in their own backyards. In FY17, volunteers served a total of 111,200 hours, which is the equivalent of nearly 14,000 eight-hour days.

Awards & Recognition


  • Fortune Magazine World’s Most Admired Companies
  • Fortune Magazine Best Workplaces for Diversity
  • Aon Best Employer in Asia Pacific