Taipei , June 15, 2011 — FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX) and the world’s largest express transportation company,released a Traditional Chinese version for its mobile website to give customers an enhanced FedEx mobile experience. The service helps customers track their shipments, get rates and transit times, schedule a pick-up and find FedEx locations on the go. The mobile website is also available in English, Simplified Chinese, Korean, Japanese and Thai.
According to research, the number of smart phone users in Asia is forecast to reach 347 million by 2015[1]. The enhancement of FedEx mobile applications ensures that the increasing mobile customers can obtain real-time information about their shipments through their smart phones. In addition to smart phones, customers can also use other Web-enabled phone or handheld devices to access FedEx Mobile website to:
· Track the status of a package and use My FedEx Tracking for additional shipment details;
· Get a rate quote;
· Schedule a pickup[2]; and
· Find a nearby FedEx location.
“It is our vision to give all FedEx customers instant access to our outstanding products and services, regardless of where they are or what device they use,” said Anthony Leung, managing director, FedEx Express Hong Kong & Macau. “The launch of the Traditional Chinese version of mobile application is another example of our commitment to making every FedEx experience outstanding, and takes us another step closer in bringing a comprehensive range of services to our customers.”
[1] Asia Pacific Equity Research Wireless Telecommunication Services, Credit Suisse, Feb 2 2010
[2] Available in Australia, Hong Kong, Indonesia, Japan, Macau, Malaysia, New Zealand, the Philippines, Singapore, South Korea and Taiwan