FedEx Companies Receive Top 2014 Quest for Quality Awards
Six subsidiary companies of FedEx Corp. (NYSE: FDX) have been highly ranked by Logistics Management magazine readers in the 31st Annual Quest for Quality Awards. FedEx Express was recognized as the best in the Air Express Carriers category.
The 2014 ratings of FedEx companies among the Quest for Quality Awards are as follows:
Quest for Quality Category
FedEx Operating Company
Air Express Carriers
LTL Carriers, Multi-Regional
LTL Carriers, National LTL
Surface Package Carriers
Expedited Motor Carriers
FedEx Custom Critical
FedEx Trade Networks
3PL Value-Added Warehouse & Distribution Solutions
3PL Transportation Management Solutions
The awards provide the transportation industry with a measure of customer satisfaction and performance excellence among both carriers and third-party logistics (3PL) service providers. More than 7,400 readers of Logistics Management magazine ranked carriers on the basis of five key criteria: on-time performance, value, information technology, customer service, and equipment & operations. The 3PL providers are rated on different criteria: carrier selection & negotiation, order fulfillment, transportation & distribution, inventory management, and logistics information systems.
“These awards reflect our commitment to quality and customer service that runs throughout the entire company,” said Patrick Fitzgerald, senior vice president, Integrated Marketing and Communications, FedEx Corp.
The awards will be presented to representatives of winning companies at a gala celebration on Sept. 24 in San Antonio, Texas. To learn more about the Logistics Management announcement and awards, go to http://www.logisticsmgmt.com/article/2014_quest_for_quality.