Europe (English)

FedEx Inaugurates Novara Road Hub: A New Benchmark for Logistics in Italy and Europe

Operational from January 2023, as a result of a €70 million investment, the site is a gateway between Italy and major markets across Europe

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Milan, May 12, 2023— FedEx Express Europe, a subsidiary of FedEx Corp (NYSE: FDX) and the world’s largest express transportation company, yesterday inaugurated its new road hub in Novara, a logistics benchmark in Italy and Europe. The site is located at the center of the European road network and plays a key role in Italy’s national network, adding greater reliability and continuous improvement in on-time performance.

Operational from January 2023, as a result of a €70 million investment, the Novara Hub constitutes a gateway between Italy and major markets throughout Europe, taking advantage of connections to the country’s major road and air centers: it connects businesses in one of the areas with the highest economic and industrial density to the most important trade routes, as well as to the entire Mediterranean basin. Together with the nearby Malpensa Airport, where FedEx operates its main Italian air gateway, Novara Road Hub stands as a logistics center of excellence in the area.

The site is part of a vision to enhance local and global connections: it’s the largest and one of the most technologically advanced FedEx International Road hubs in Europe. It’s located on a 210,000 sq. m. site, with the hub occupying 32,000 sq. m., divided into two main buildings for separate processing of freight and parcels, equipped with 240 truck docks. The parcel sorter is the most advanced of its kind, with a total conveyor belt length of 3.73 km and an initial capacity to process 21,600 packages and 8,000 small parcels and documents per hour. The freight building is equipped to handle 4,000 shipments of heavy or bulky goods per hour.

“For us, this site is much more than a hub: it’s a reference point for the territory, open to all our stakeholders. We’ve built it because we want to support our country, continue to invest in Italy and for Italy, and support Italian businesses in promoting the excellence of Made in Italy around the world,” said Stefania Pezzetti, VP Ground Operations, Southern Europe. “The Novara Road Hub expands the capacity and expertise of our network and aspires to become a benchmark in our industry for its advanced operating model and holistic approach to the communities and the territory, fueling innovation and economic growth.”

The Novara opening is also benefiting the local area and communities, with more than 450 job opportunities generated in the area through an innovative recruitment approach in which diversity and inclusion are key elements. Novara is a testament to the company’s commitment to a diverse workforce: 42 ethnic groups, gender balance (to date 33% of the workforce is female with a target of at least 40%), with a range of different generations represented. In terms of well-being, the new structure and operating model will help create a streamlined, safer environment for all employees while enhancing the workforce experience.

From an environmental sustainability perspective, the facility is certified as LEED Gold, the most widely used and recognised green building rating system in the world. The certification specifications guided the finalisation of the center with a 360-degree vision, implementing solutions that, among other areas, look at:

  • Sustainable mobility: access to bicycle path within 200 m of the building, availability of bicycle parking, collective mobility system provided by the company, promotion of car-pooling.
  • Environmental impact: open spaces with pedestrian paths and garden areas with different types of vegetation to promote biodiversity and reduce the volume of water runoff by reproducing natural hydrology and ensuring the hydraulic balance of the site. In addition, outdoor lighting reduces light pollution at night.
  • Reduced water consumption: green areas within the hub area feature only native species to reduce the need for water for irrigation. After the rooting period, the rainwater harvesting cistern will cover the water needs.
  • Energy consumption reduction: use of high-efficiency lamps, implementation of BMS (Building Management System) to manage the building’s utilities, and photovoltaic panels.
  • Building materials: tested and selected based on their impact on people’s health or impact on the environment.
  • Indoor space quality: primary air supplied to each room is purified through high-performance filters. CO2 sensors placed in densely occupied rooms monitor air quality in the presence of many people. Finally, each occupant can adjust the level of artificial lighting in his or her location according to personal comfort.

The building has also been evaluated through a carbon footprint analysis since its construction, which will quantify the greenhouse gas (GHG) emissions generated throughout its life cycle. The analysis considers the total emissions from all life phases of the building, as recognised by the global warming potential (GWP). Evaluated through the Life Cycle Assessment (LCA) methodology (ISO 14040: 2006 and ISO 14044: 2018), this analysis was conducted to identify the right strategies toward carbon neutrality of the hubs operations by 2040, in line with Priority Earth goals.

The same principles that guided during the construction of the site led to the identification of a partnership with an organisation that leads the way in its vision of responsibility to the environment and the local community. FedEx Express therefore decided to partner with Slow Food Italy, a nonprofit association committed to protecting food biodiversity, through a $200,000 grant.

FedEx Express will help fund two key Slow Food projects driven by entrepreneurial spirit and building networks with more opportunities for people: the launch of 10 new FedEx-sponsored Slow Food Presidia and two new Earth Markets to further promote and preserve food biodiversity locally, throughout Italy. Some of the 10 new Slow Food Presidia will be geographically located in the Piedmont Region, near the new hub, and the others in different locations around the country. One of the two new Earth Markets will be held near Novara, further engaging the community near the hub and strengthening the social fabric of the area through the interaction between rural and urban environments.

“Our collaborations with the social, economic and academic fabric in the area are born with the idea of continuity, as we have always done. These projects will have a long reach, with new opportunities for local implementation as the hub is effectively contributing to the territory, a process that started from the moment of construction,” Pezzetti concluded.

About FedEx Corp.

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenue of $93 billion, the company offers integrated business solutions through operating companies competing collectively, operating collaboratively and innovating digitally as one FedEx. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 530,000 employees to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040. To learn more, please visit