Asia Pacific, Middle East & Africa (AMEA)

FedEx Cold Chain Center Opens in Memphis

State-of-the-Art Facility Strengthens FedEx Healthcare Transportation Capabilities

Between Asia Pacific and the U.S. Plus Other Global Markets

HONG KONG, May 17, 2016 — FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX) and the world’s largest express transportation company, has opened the FedEx Cold Chain Center at the FedEx Express World Hub in Memphis, Tennessee, U.S. Designed to protect the integrity of temperature-sensitive healthcare and perishable shipments, the 7,710-square-meter facility forms an integral part of the FedEx global cold chain network and a wider portfolio of the FedEx® Healthcare Solutions.

Customers will now enjoy enhanced options when shipping critical and sensitive products between Asia Pacific and the U.S. plus other parts of the world. Each year, US$130 billion worth of healthcare sales rely on cold chain to ensure that life-saving products remain intact and readily available around the world[1]. This number is set to increase, with healthcare cold chain logistics in Asia Pacific forecast to see double-digit growth through 2020[2].

“Modern cold chain logistics capabilities are opening up new possibilities for Asia Pacific’s healthcare sector,” said Karen Reddington, president, FedEx Express Asia Pacific. “Today, shipping even the most sensitive products such as biopharmaceuticals around the world, which would have been difficult or impossible just a few years ago, has become easier than ever. The state-of-the-art FedEx Cold Chain Center Memphis places FedEx firmly at the leading edge of the revolution that is sweeping the global healthcare logistics market.”

The FedEx Cold Chain Center Memphis offers cutting-edge features to keep temperatures regulated in the event of unforeseen delays, such as clearance holds or inclement weather:

  • Temperature-controlled areas for -25°C to -10°C (frozen), 2°C to 8°C (cold) and 15°C to 25°C (controlled-room temperature) products;
  • Separate areas for healthcare shipments and other temperature-sensitive perishables (e.g. specialty foods, flowers and seafood);
  • Real-time carbon dioxide, humidity and temperature monitoring;
  • 24/7 on-site International Document Agent (IDA) station with dedicated monitoring by FedEx Express personnel;
  • Palletizing, staging, handling and breaking down area for shipments using the FedEx Thermal Blanket solution, designed to meet controlled-temperature requirements during transit;
  • Dry ice replenishment and gel pack exchange capabilities;
  • Cross dock station with direct trailer access to cold (2°C to 8°C) environment; and
  • Cold lock dual door design for precise temperature control.

While this dedicated facility is the first of its kind for the FedEx network, FedEx operates smaller-scale cold chain facilities at the Charles de Gaulle Airport in France, the Cologne Bonn Airport in Germany, and the Kansai International Airport in Japan.

For more information on FedEx temperature control solutions, visit:

About FedEx Express

FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, by a definite time and date with a money-back guarantee[3].

About FedEx Corp.

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $49 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 340,000 team members to remain “absolutely, positively” focused on safety, the highest ethical and professional standards and the needs of their customers and communities. For more information, visit

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[1] “2015 Top Markets Report: Cold Chain”, International Trade Administration, U.S. Department of Commerce, May 2015.

[2] “Global Healthcare Cold Chain Logistics Market Report & Forecast (2016-2020)”, IMARC Group, September 2015.

[3] Subject to relevant terms and conditions.