Asia Pacific (English)

FedEx Supports Healthcare Industry by Providing End-To-End Visibility for Critical Shipments

SenseAware® Launch in South Korea Strengthens FedEx Healthcare Offerings in Asia Pacific

HONG KONG, November 1, 2017— FedEx Express (“FedEx”), a subsidiary of FedEx Corp. (NYSE: FDX) and the world’s largest express transportation company, today announced the expansion of its award-winning SenseAware® service in Asia Pacific. The launch in South Korea will help strengthen FedEx healthcare solutions and support the rising logistics demands of the burgeoning healthcare sector in the region.

Healthcare is now the world’s largest industry, with a value three times greater than the banking sector, and it is still growing rapidly. Driven by the global expansion, the associated spending on healthcare logistics is expected to rise exponentially. By 2020, clinical trials logistics spending is expected to reach USD 3.4 billion and cold chain logistics spending is expected to increase to USD 16.7 billion. Asia Pacific, which currently represents 30 per cent of global healthcare revenues, is expected to lead the global growth in 2017 at an 8 per cent rate (global projected growth rate is 4.8 per cent).

“The immense growth of the healthcare industry is driving the demand for highly sophisticated logistics and temperature-controlled transportation across Asia Pacific,” said Karen Reddington, president, FedEx Express Asia Pacific. “FedEx is constantly looking to strengthen the range of specialized solutions for our customers. The launch of SenseAware in Korea rides on the strong growth momentum of healthcare shipments, and aims to fulfil the unique supply chain needs of our healthcare customers.”

SenseAware, a first-of-its-kind innovation powered by FedEx, will be especially valuable to customers in the healthcare sector where shipments are often environment- and time-sensitive. A multi-sensor device that is deeply integrated with a powerful web-based application, SenseAware makes it possible for customers to stay connected to their high-value shipments. The SenseAware service can monitor current location, precise temperature, relative humidity, barometric pressure readings, light exposure and shock events, and provide real-time updates to customers.

The SenseAware service is currently available in 43 markets worldwide. In Asia Pacific, the service is available in Australia, Guam, Hong Kong, Malaysia, New Zealand, Singapore and Taiwan. The service is also available on a growing list of air and ground transportation carriers, giving more transportation options to customers in order to better fit their specific needs, while still delivering the peace of mind and quality assurance provided by SenseAware.

For a current list of approved carriers and markets, or for further information about the SenseAware service please visit