Asia Pacific (English)

FedEx Recognized for its Diversity and Inclusion Initiatives in Japan

Local and global initiatives based on company’s people-first philosophy recognized


TOKYO JAPAN, March 15, 2022 FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX) and one of the world’s largest express transportation companies, was recently recognized as ‘Best Workplace’ in Japan at the D&I AWARD 2022 organized by JobRainbow, Japan’s largest LGBT Recruitment Platform.

The award honors companies that have displayed best practices in diversity and inclusion (D&I) at the workplace. A total of 233 companies were measured against a “Diversity Score” developed by JobRainbow, which is used as an indicator to evaluate and score a company’s D&I efforts.

FedEx received a certificate in the ‘Best Workplace’ category for its initiatives in promoting D&I at the workplace in Japan and globally. The company was rated highly for its culture that focuses on supporting employees who are actively engaged in driving Diversity, Equity, and Inclusion (DEI) within the business and beyond.

FedEx in Japan has 34 team members[1] with disabilities who are engaged in supporting the business including customs clearance, customer service, pick-up and delivery operations, and providing administrative support. In addition, eight mentally challenged team members[2] are tasked with janitorial work in the office and warehouse area at the company’s North Pacific hub in Kansai International Airport. They enjoy a flexible work arrangement to accommodate their needs pertaining to employment conditions, work hours, training, and the provision of equipment.

“Our employees are our most important asset at FedEx, regardless of gender, age, creed, sexual orientation or disability,” said Kei Alan Kubota, Managing Director, FedEx Express Japan. “I am very happy to see that our efforts in realizing D&I at the workplace is recognized by external parties. We are committed to creating possibilities for all team members by fostering diversity in every way, which includes providing career support for our female and disabled employees. These efforts continue to be an integral part of our business strategy.”

FedEx is committed to its philosophy of People-Service-Profit (PSP), the belief that by creating a positive working environment for its employees, they will provide better service to our customers, which would then lead to more business. FedEx local initiatives are based on this philosophy to meet the needs of its team members, as well as pro-actively respond to market trends in Japan.

[1] As of February 2023
[2] As of February 2023