FedEx Media Alert: Navigating the Online Holiday Shopping Season


SINGAPORE – With the holiday season fast approaching, many Singaporeans have turned to online and mobile shopping for deals in order to tick off the final items on their shopping list. In a recent study, 9 out of 10 shoppers have made online purchases in the past year in Asia Pacific, and online shopping is expected to grow with 92% indicating that they will continue to make purchases via the internet.[1].

In order to ensure you have a relaxing holiday season, FedEx wants to provide you with a quick checklist with tips on how to make your online holiday shopping experience as enjoyable as possible.

Online Holiday Shopping Tips:

Be Safe: Before you start checking off your online holiday shopping list make sure you have the most up to date Internet security software. This will help thwart online predators looking to hijack your credit card and other personal information. Also, only shop on trusted sites.

Shop Smart: Only do business with reputable online e-tailers. If you haven’t heard of them make sure you check to see that you are on a secure site and that they have their contact information including phone, address and e-mail, so you can get a hold of them offline.

Review Return & Exchange Policies: Before making an online purchase, familiarise yourself with the e-tailer’s return and exchange policies. Return and exchange policies can vary during the holiday season, so it’s wise to have that information in advance. Remember that some e-tailers let you return to their local brick-and-mortar stores.

Virtual Receipts: Even though you won’t have a tangible set of receipts as if you were shopping in a brick and mortar store, start a file folder of all of your purchase confirmations. This will help with tracking your holiday spending as well as keep your receipts in one organized place for returns or exchanges.

And lastly, please remember to ship early to ensure all your packages are delivered in time for the holidays.

For more information please contact our customer service team on 1-800 743 2626 or visit

About FedEx Express

FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories worldwide. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, by a definite time and date with a money-back guarantee.

About FedEx Corp.

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $42 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 300,000 team members to remain “absolutely, positively” focused on safety, the highest ethical and professional standards and the needs of their customers and communities. For more information, visit

[1] “Visa e-Commerce Consumer Monitor Research 2012”, Visa Southeast Asia, 22 October 2012