TAIPEI, June 3, 2015 — FedEx Express (FedEx), one of the world’s largest express transportation companies and a subsidiary of FedEx Corp. (NYSE: FDX), and 7-ELEVEN, the largest convenience store chain in Taiwan, today announced a collaboration where FedEx extends its services to more than 5,000 7-ELEVEN stores around Taiwan. This brings FedEx retail service points to more than 6,300 together with the more than 1,300 FedEx Authorized Ship Centers[1] at Chunghwa Post offices, Eslite Bookstores, Kodak Express stores and Sir Speedy centers.
With 7-ELEVEN’s extensive network, customers can now enjoy greater flexibility and convenience by having the option to pick up their packages[2] shipped via FedEx International Priority® or FedEx International Economy® services at their preferred 7-ELEVEN location 7/24 at no additional charge[3].
“At FedEx, we constantly look at ways to respond to customers’ evolving needs,” said Michael Chu, managing director, FedEx Express, Taiwan. “Today, customers increasingly ask for flexibility—from the way they ship to the way they receive the package—particularly so in the fast-growing e-commerce market. The retail service network expansion through 7-ELEVEN not only adds to our last-mile delivery capabilities, but also demonstrates our efforts to address the needs of customers.”
The service is expected to bring particular value to e-commerce where online shoppers no longer have to worry about missing the delivery of their purchases with the introduction of this convenient pickup option. In Asia Pacific, e-commerce sales are expected to reach US$681.2 billion this year, the biggest in the world[4]. This trend also resonates in Taiwan where e-commerce is forecast to grow by 150 percent to NT$200 billion this year[5].
“We have a vast retail network across Taiwan—from urban to rural to residential to business districts. There is always a 7-ELEVEN store in the neighborhood, making us an ideal ally for FedEx,” said a spokesperson for 7-ELEVEN. “We are committed to continuously providing consumers with everyday convenient services. Now consumers are not only able to purchase local specialties, pay utility bills, use ATM service at a 7-ELEVEN store nearby, they can also choose to pick up their FedEx packages at their preferred time at 7-ELEVEN, enjoying added ease and convenience.”
To promote FedEx service at 7-ELEVEN, customers who use the pick-up service between now and June 30, 2015 will have a chance to win an iPad mini 3 from FedEx. More information about the lucky draw is available at www.fedex.com/tw_english/dropoff/index.html?tab=tab3.
About 7-ELEVEN
President Chain Store Corp. (PCSC) was established in 1978 by President Enterprises Corp. (PEC) to introduce 7-ELEVEN stores into Taiwan. Known for its clean, spacious, and bright store front, 7-ELEVEN ignited a revolution in Taiwan’s convenience retailing industry. With proactive store expansion plans and creative marketing strategies, 7-ELEVEN has consolidated its leadership position among convenience retailers in Taiwan.
To bring convenience and quality services to consumers, 7-ELEVEN continues to innovate and introduce a broad selection of products, new convenient services, and thematic marketing campaigns which change the definition of convenience stores in Taiwan. With our efforts, we have successfully transformed the convenience retailing industry and brought the
consumers brand-new experiences.
About FedEx Express
FedEx Express is one of the world’s largest express transportation companies, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, by a definite time and date with a money-back guarantee[6].
About FedEx Corp.
FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $47 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 325,000 team members to remain “absolutely, positively” focused on safety, the highest ethical and professional standards and the needs of their customers and communities. For more information, visit newsroom.fedex.com/newsroom.
[1] The FedEx Authorized Ship Centers provide shipment drop-off service only, whereas the FedEx service at 7-ELEVEN includes self pick-up service only.
[2] The service is only applicable to shipments of up to 10 kilograms in weight and 45 cm x 30cm x 30cm in size.
[3] Upon customers’ requests, packages will be delivered to 7-ELEVEN stores within two days. Customers will receive a mobile text message and an email notification when the packages are available for pickup at their chosen 7-ELEVEN location. Customers have to pick up the packages within seven days of the arrival of the packages or the packages will be returned to FedEx. The FedEx money back guarantee does not apply to this service.
[4] eMarketer, “Global B2C Ecommerce Sales to Hit $1.5 Trillion This Year Driven by Growth in Emerging Markets”, February 2014.
[5] Financial Supervisory Commission, “Electronic Payment Operating Guidelines and Their Effects”, January 22, 2015.
[6] Subject to relevant terms and conditions.