Asia Pacific (English)

FedEx and Starshipit Join Forces to Empower SMEs to Tap E-commerce Opportunities

Collaboration between two leading players in the e-commerce ecosystem means Australasia businesses can enjoy competitive rates and shipping capabilities

Sydney, Australia, October 19, 2022 — FedEx Express (FedEx) Australia Pty Ltd and FedEx Express (FedEx) New Zealand are subsidiaries of FedEx Corp. (NYSE: FDX), one of the world’s largest express transportation companies, announced a collaboration with Starshipit, a leading shipping and fulfilment platform. This collaboration supports small and medium businesses and allows e-tailers to easily tap into the international e-commerce market. Merchants integrating FedEx and Starshipit will enjoy enhanced shipping and fulfilment automation, with access to a premium delivery experience for their customers at competitive rates.

Starshipit customers will be able to generate FedEx shipping labels and use additional features, such as Express Shipping Services and International Shipping Documentation Service, without leaving the Starshipit platform. This simple and easy-to-use integration of FedEx and Starshipit accounts enable e-tailers easy and automated access to process orders.

E-commerce in Australia and New Zealand is expected to annually grow at 5%[1] and 6%[2] respectively. The latest e-commerce trend report commissioned by FedEx, also indicates that Australian SMEs are maturing in their use of e-commerce and agree that the pandemic-driven utilisation of e-commerce is here to stay[3]. Eight in ten SMEs believe that e-commerce will become more important in their business over the next three years, with nine in ten SMEs believing they are well positioned to capitalise on this growth[4]. 77% also agree that e-commerce will continue to become even more important in the future[5].

“Our recent e-commerce research shows that e-tailers are increasingly looking for digital solutions which strengthen their delivery capabilities and allow them to grow their exports by tapping more international customers,” said Peter Langley, senior vice president of FedEx Express’ Australasia sub-region. “Our collaboration with Starshipit is yet another example of how we are strengthening our capabilities within the e-commerce ecosystem to help small and medium and e-commerce businesses in Australia and New Zealand.”

“Our integration with FedEx makes streamlining shipping and fulfilment easy for eCommerce retailers. Using Starshipit and FedEx together empowers retailers to save time with automation and deliver great shipping experiences.” said Hakan Steele, Partner Manager at Starshipit.

FedEx is committed to supporting businesses seize growth opportunities brought about by the e-commerce boom. To enhance its cross-border e-commerce capabilities, FedEx® International Connect Plus (FICP), launched last year, was recently expanded to benefit e-tailers across fourteen markets in AMEA. This value-for-money international shipping solution delivers most shipments between one to three business days within the AMEA region.

About FedEx Express

FedEx Express is one of the world’s largest express transportation companies, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, by a definite time and date.

About Starshipit

Starshipit is a shipping and fulfilment platform with a mission to help retailers save time and deliver great shipping experiences. Starshipit integrates with all major eCommerce platforms and couriers, allowing retailers to hit the ground running.
Starshipit streamlines every step of the fulfilment process, reducing handling time, minimising human error and improving the customer delivery experience.

[1] FedEx Express What’s Next in E-Commerce: 6 Trends Shaping the Future Australia Deep Dive
[2] eCommerce Market New Zealand - Data, Trends, Top Stores |
[3] FedEx Express What’s Next in E-Commerce: 6 Trends Shaping the Future Australia Deep Dive
[4] ibid
[5] ibid