HONG KONG SAR, April 1, 2025 — Federal Express Corporation, one of the world’s largest express transportation companies, announced the expansion of its self-collection network for inbound shipments to more than 700 locations in Hong Kong. In collaboration with Hongkong Post, customers and e-shoppers can now conveniently pick up their packages at designated Post Office counters, iPostal Stations, and 7-Eleven convenience stores without additional charge.
The alliance offers FedEx customers greater flexibility with self-collection access points available at over 400 7-Eleven convenience stores, 165 iPostal Stations and 119 Post Office counters. To utilize the self-pickup service, customers can select their preferred collection location through WhatsApp or the FedEx official website. Upon receiving the shipment delivery notification via email or WhatsApp, recipients can follow the instructions to choose their preferred pickup location either through FedEx® Delivery Manager online or through WhatsApp.
“In today’s evolving environment, the dynamic growth of e-commerce and cross-border trade requires a customer-centric approach to enhance integration between e-tailers and logistics. FedEx has always been dedicated to launching innovative solutions in the logistics industry that address our customers’ evolving needs,” said Anthony Leung, managing director, FedEx Hong Kong and Macau. “We’re pleased to team up with Hongkong Post to expand our self-collection network, strengthening our last-mile delivery capability and providing a better customer experience.”
FedEx continues to develop digital solutions to simplify the import process for our customers and help them navigate global marketplaces. In addition to the self-pickup service, the recent launch of the Collaborative Shipping Tool™ enables seamless collaboration between importers and shippers during Airway Bill (AWB) creation, enhancing overall efficiency when moving goods across the globe.
For more information about the FedEx self-collection network, visit Pickup Locations Service.