Shanghai, China, July 29, 2024 – Federal Express Corporation, one of the world’s largest express transportation companies, is enhancing FedEx® International Connect Plus (FICP) for e-tailers in Mainland China. Already available for e-tailers to send shipments within Asia Pacific markets, the expanded service will now connect to destinations in the U.S. and Europe.
The expanded coverage of FICP is the company’s latest effort to support the growth of cross-border e-commerce from Asia to the U.S. and Europe. E-commerce sales in Asia is projected to reach $13,209 billion by 2030, growing at a CAGR of 17.6% from 2023 to 2030[1]. China continues to be the world’s largest online retail market[2] with robust cross-border e-commerce activity. The country’s online retail sales grew 9.8% YoY to US$976.7 billion in the first half of 2024,[3] and is expected to approach US$4 trillion by 2027[4], providing extensive business opportunities for local SMEs. With this expansion, e-commerce merchants in Mainland China can now offer their customers an international shipping solution with prices that offer value-for-money, while ensuring most shipments will be delivered between 2 to 3 business days to U.S. and Europe.
Key benefits of FICP for e-tailers and their customers include:
Greater value – The FICP allows businesses to enjoy greater savings at competitive day-definite transits and provide their customers greater value for money by matching attractive prices with their specific delivery needs.
Flexibility and control – Besides home delivery, the FICP service enables e-tailers to give their end-customers the flexibility to pick up their package from hundreds of available pick-up locations, and the option to change delivery date and location.
Seamless Integration – Both online and offline shipping automation solutions are available for e-tailers to enjoy a paperless experience.
Peace of mind – FedEx extensive parcel tracking capabilities gives e-tailers and customers visibility throughout the entire delivery journey.
“FICP has been received enthusiastically by our e-commerce customers who value it as the optimal balance of expedited delivery and cost-effectiveness,” stated Salil Chari, senior vice president, Marketing & Customer Experience, Asia Pacific, FedEx. “At FedEx, we are focused on providing businesses with a comprehensive range of shipping solutions tailored to their specific requirements. The expansion of FICP, in conjunction with our other digital offerings, enhances our ability to support our customers and facilitate the continued growth of cross-border e-commerce from this dynamic region.”
“With the rapid growth of cross-border e-commerce in China, an increasing number of local e-tailers are eager to expand their business globally. Mature markets like the U.S. and Europe remain the primary trading regions for their exports[5],” said Poh-Yian Koh, Senior Vice President of FedEx and President of FedEx China. “The enhanced FICP service is ideal for Chinese online merchants seeking reliable, cost-effective shipping solutions to efficiently reach overseas markets. FedEx will continue to meet our customers’ needs and help them better connect to the international marketplace through our optimized network and diversified service portfolio.”
FICP also comes with the reliability of FedEx international, day-definite delivery service, coupled with its customs clearance expertise. It is further supported with capabilities including tracking, sending out notifications to receivers and flexibility to change delivery options via FedEx Delivery Manager® International, which gives e-tailers’ customers more visibility, control, and convenience over their online orders.
FedEx provides end-to-end e-commerce solutions that make order fulfilment easy and efficient for merchants while providing convenience and reliability for people receiving deliveries. It recently launched cross-border e-commerce handbooks focused on merchants looking to expand in China and Japan, and introduced FedEx Ship ManagerTM Lite and several online import and export declaration tools in China to improve shipping experiences.
To learn more about FedEx® International Connect Plus, please visit.
[1] Asia-Pacific E-commerce Market by Size, Share, Forecasts, & Trends Analysis (meticulousresearch.com)
[2] Role of digitalization in business grows (www.gov.cn)
[3] National Economy was Generally Stable with Steady Progress in the First Half Year (stats.gov.cn)
[4] China: retail e-commerce sales 2027 | Statista
[5] 2023年中国跨境出口电商行业研究报告-36氪 (36kr.com)