Singapore, July 11, 2025 – Federal Express Corporation (FedEx), one of the world’s largest express transportation companies, has collaborated with Singapore-based QuikBot Technologies, the world’s first Autonomous Final-Mile Delivery (AFMD) Platform-as-a-Service (PaaS), to introduce autonomous delivery robots at selected commercial buildings in Singapore. This marks FedEx’s first deployment of delivery robots in the country, leveraging autonomous tech floor-to-floor, last-mile commercial deliveries. FedEx is also QuikBot’s first commercial partner, paving the way for innovative logistics solution.
Following a successful 6-month pilot at South Beach Tower and Mapletree Business City, the delivery robots are now fully operational at both sites, with more commercial clusters expected to be integrated by the end of 2025. The collaboration allows FedEx couriers to drop off multiple parcels at QuikBot’s Forward Fulfillment Depot within each building cluster. There, QuikBot staff verify and load the parcels into secured QuikBoxes. Once loaded, QuikBot’s autonomous mobile robots take over, navigating lifts and accessing individual floors to complete secure, contactless deliveries with no further human assistance. Guided by AI agents, QuikCat manages short-distance, floor-to-floor deliveries, while QuikFox handles mid-distance transfers between buildings, carrying up to three QuikBoxes per trip. The platform enables fully autonomous operations within a 1.5km radius, seamlessly transitioning between indoor and outdoor environments to service multiple buildings.
This automation streamlines courier operations by minimising downtime and maximising agility. By eliminating wait times at lift lobbies and security checkpoints, couriers can swiftly move on to their next destination, prioritising time-sensitive deliveries with ease.
“Delivering in dense urban environments like Singapore requires fresh perspectives and cutting-edge technology,” said Eric Tan, Managing Director of FedEx Singapore. “Our collaboration with QuikBot embodies FedEx’s commitment to revolutionising urban logistics through automation and data-driven insights. It is empowering us to scale efficiently, and build a more agile, sustainable and future-ready network that exceeds customer expectations.”
“This milestone partnership with FedEx marks the commercial launch of the world’s first Agentic-AI-Powered Interoperable Robotics Platform for Urban Logistics,” said Alan Ng, Founder and CEO of QuikBot Technologies. “Last-mile logistics is one of the most expensive and inefficient segments in the supply chain, plagued by labour shortages, rising emissions, and mounting delivery demands. Our Autonomous Final-Mile Delivery Platform-as-a-Service tackles this head-on by integrating robotics, IoT, and smart infrastructure into a scalable, city-ready solution. It not only accelerates operational efficiency and supports ESG goals but also provides a long-term answer to workforce sustainability in dense urban areas. This collaboration demonstrates how cross-sector innovation can reshape the very foundation of logistics for the cities of tomorrow.”
This initiative is part of FedEx’s efforts to revolutionise last-mile delivery in Singapore. By integrating autonomous in-building deliveries, FedEx is streamlining operations in high-rise commercial hubs and advancing its vision of making supply chains smarter for everyone.