Auckland, New Zealand, August 2025 - Federal Express Corporation (FedEx), one of the world’s largest express transportation companies, announced the launch of the FedEx Import Tool, an innovative solution that uses advanced technology to address the increasing complexities of international trade faced by New Zealand businesses.
As businesses look to diversify their supply chains and leverage free trade agreements, transportation services and, in particular, ancillary services such as efficient customs clearance services will be crucial to meet the demands of businesses. New Zealand is strategically positioned within the dynamic Asia-Pacific region, with important trade relationships with Southeast Asian countries.
FedEx Import Tool is designed to allow users to actively oversee and monitor the clearance of important shipments efficiently, including by easily uploading required customs documentation and clearance instructions. This automated single-window solution will transform the import process and provide greater visibility on the overall end-to-end experience for importers, making importing simpler and more efficient.
As New Zealand small and medium enterprises (SMEs) expand internationally, this tool enables SMEs, whether expanding across the Tasman or globally, to focus more time and energy on growth and efficiency by helping SMEs navigate the import process with ease.
Key features of FedEx Import Tool include:
- Unified self-service platform to streamline the shipping process by centralising document management and shipment tracking.
- Dashboard for greater visibility into every stage of the import shipments.
- Proactive notifications to expedite the clearance process and minimise delays.
- Multi-Channel Action Notifications via email and mobile messaging services, including WhatsApp.
- Round-the-clock monitoring allows shippers and importers to track their shipments up to 90 days after pickup.
“At FedEx, we understand the unique challenges and opportunities that New Zealand businesses face in navigating global supply chains,” said Peter Langley, regional vice president of FedEx Australasia. “Our new FedEx Import Tool is designed to empower Kiwi importers, from small businesses to larger enterprises, by simplifying complex customs procedures and providing unprecedented visibility. This innovation means less time spent on paperwork and more time focusing on what they do best – growing their businesses and serving their customers right here and across the world.”
The launch of the FedEx Import Tool is the latest addition to the company’s comprehensive suite of solutions designed to support New Zealand SME’s global transportation needs. By providing businesses with the tools and resources they need to succeed in today’s competitive marketplace, FedEx is committed to helping New Zealand SME’s thrive in the global economy.
With its mission to make supply chains smarter for everyone, FedEx is creating digital solutions to help its customers anticipate challenges and stay competitive in the ever-changing global marketplace. Other digital tools include FedEx Ship Manager™ (FSM), which helps small businesses and e-commerce merchants efficiently manage their shipments online.
In addition to customisable last-mile delivery options and direct messaging, convenient tracking through FedEx Delivery Manager International and Picture Proof of Delivery helps provide consumers with the assurance that their package has been delivered to their doorsteps. The company continues to harness technology to enhance its networks and provide customers with the tools they need to stay ahead.
For more information on the FedEx Import Tool, please visit.
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About Federal Express Corporation
Federal Express Corporation is one of the world’s largest express transportation companies, providing fast and reliable delivery to more than 220 countries and territories. Federal Express Corporation uses a global air-and-ground network to speed delivery of time-sensitive shipments by a definite time and date.