Sydney, February 20, 2025 – Federal Express Corporation, one of the world’s largest express transportation companies, today announced the launch of the Collaborative Shipping Tool in Australia and New Zealand. This innovative new digital tool simplifies the import process for customers by enabling seamless collaboration during Airway Bill (AWB) creation between importers and shippers, enhancing overall efficiency when moving goods across the globe 1 .
Global merchandise trade is set to increase by 3%, with Imports in Asia projected to grow by 5.1% in 2025 2 . According to study by the International Trade Centre, failed pickups and lack of shipment visibility are among the top challenges faced by importers globally 3 . Such inefficiencies directly impact business operations, underscoring the need for digital solutions like the Collaborative Shipping Tool.
This shipping tool allows importers to share the Airway Bill (AWB) creation process directly with shippers, enabling them to confirm shipment details and schedule pickups based on their readiness. This collaborative feature is designed to improve the success rate of shipment pickups, ensuring greater efficiency in the import journey.
“Importing can be complex, often involving multiple stakeholders and intricate transportation and logistics processes, but it doesn’t have to be”, said Peter Langley, Regional Vice President of FedEx Australasia. “FedEx is leveraging digital innovation to create smarter transportation and logistics solutions that address these challenges. The Collaborative Shipping Tool enables importers and shippers to collaborate on a centralised platform and work together seamlessly, while improving visibility and boosting efficiency throughout the import journey. The Tool represents the future of import logistics – a digitally driven, collaborative ecosystem that simplifies complex processes and unlocks new levels of efficiency”.
Key Benefits of Collaborative Shipping Tool:
- Seamless Collaboration & Enhanced Flexibility – Importers can now share the AWB creation process with shippers, allowing them to confirm or edit package details and provide pickup date and time based on their availability. This improves shipment data accuracy, enhances the overall success rate of pickups, and minimises shipment delays.
- The Collaborative Shipping Tool is currently available in APAC, Europe, United States, Canada, Middle East, Indian Subcontinent, and Africa. Terms and conditions apply.
- Global Trade Outlook and Statistics (October 2024) | WTO
- Improved Visibility – Importers gain real-time insights into the pickup process, ensuring greater transparency and control over their shipments.
- Enhanced User Experience – The shipping tool is designed to be simple and intuitive, making the import process easier and more efficient for both importers and shippers.
The Collaborative Shipping Tool is part of FedEx ongoing commitment to provide innovative solutions that empower businesses to thrive in the global marketplace. By simplifying the import process and enhancing visibility, FedEx is helping businesses in Australia and New Zealand navigate the complexities of international trade and unlock new opportunities for growth.
The tool is available to all FedEx import customers in Asia Pacific, Europe, United States, Canada, Middle East, Indian Subcontinent, and Africa, enabling seamless collaboration with their global shippers.
This addition also complements our suite of digital solutions, including the FedEx Import Tool, which simplifies the entire import experience. Together, these innovations reinforce the FedEx commitment for enhancing the import experience for its customers and improving overall transportation and logistics efficiency.
For more information on Collaborative Shipping tool and other FedEx innovations, please see
https://www.fedex.com/content/dam/fedex/apac-asia-pacific/downloads/fedex-rpi-shipping-guide-en-apac.pdf
About Federal Express Corporation
Federal Express Corporation is one of the world’s largest express transportation companies, providing fast and reliable delivery to more than 220 countries and territories. Federal Express Corporation uses a global air-and-ground network to speed delivery of time-sensitive shipments by a definite time and date.