FedEx Express Recognized for its Diversity Initiatives in Malaysia

Lily Tay, MD Customer Experience Operations, SEA of FedEx Malaysia, receiving the ‘Best Diversity and Inclusion Strategy’ award on stage, together with the representatives of the Malaysian Gender Pillar and the FedEx management team

KUALA LUMPUR, Malaysia, 8 August 2022 – FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX) and one of the world’s largest express transportation companies, was recently recognized in the ‘Best Women Leadership Programme’, ‘Best Diversity and Inclusion Strategy’ and ‘Best Executive Coaching Programme’ categories at the Employee Experience Awards (EXA), organized by Human Resources Online.

This is the second consecutive year that Human Resources Online honored organizations that have displayed best practices in the industry. This year’s awards were given across 33 categories, under three Employee Experience (EX) pillars: leadership, learning, and employee engagement.

FedEx received the Gold award in the ‘Best Women Leadership Programme’ category. This award is given to organizations that support and nurture women at the workplace. FedEx is a strong advocate of Diversity, Equity, and Inclusion (DE&I) and has been actively progressing on this front. As a testament of its efforts, FedEx Malaysia today has over 50% female representation across all managerial and professional positions.

“Advancing gender equality in the workplace, which is part of our commitment to diversity and inclusion, is a vital business priority and an integral part of our culture. We are committed to creating possibilities for all team members by fostering an empowering and positive work environment with equal opportunities for all to participate in and succeed,” said SC Chong, managing director operations, FedEx Express Malaysia.

For the ‘Best Diversity and Inclusion Strategy’ category, FedEx clinched the Silver award for its initiatives in recognizing and celebrating all forms of diversity, not limited to race, gender, age, sexuality, culture, and physical capabilities. Just last year, Kawal Preet, President of FedEx Express Asia Pacific, Middle East and Africa (AMEA) region signed the CEO statement of support for the Women’s Empowerment Principles (WEPs) to empower women in the workplace and community.

FedEx prioritizes its people and aims to recruit, retain, develop, and advance team members for them to grow personally and professionally. Some key examples include the launch of Malaysia’s mentoring programme, RAMP-UP, which facilitates interaction and mentoring by senior leaders for team members who are keen to move into management roles. Implementation of these programmes led FedEx to receive a Bronze award in the ‘Best Executive Coaching Programme’ category.

FedEx has received consistent recognition as an employer of choice not only in Malaysia, but also across the region. At the start of 2022, FedEx was recognized in three categories by HR Asia in Malaysia – ‘HR Asia Best Companies to Work for in Asia 2021’, the ‘WeCare: HR Asia Most Caring Companies Awards 2021’ and the ‘Sustainability & CSR Malaysia Awards 2021’. For its regional initiatives, FedEx was also recognized as a finalist for ‘Excellence in Learning and Development’ at the HR Excellence Awards 2021.


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About FedEx Express

FedEx Express is one of the world’s largest express transportation companies, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed deliveries of time-sensitive shipments, by a definite time and date.