Asia Pacific (English)

FedEx Enhances Convenience for On-Line Shoppers through Self-Collection Service at 7-Eleven Stores in Korea

Offering small and medium enterprises and e-commerce businesses more convenience for their customers to pick up their packages at 12,000 stores nationwide.

[사진1] 페덱스, 세븐일레븐과 손잡고 수입물품 수령 서비스 도입… 온라인 쇼핑객 편의 강화

SEOUL, South Korea, March 17, 2023— FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX), and one of the world’s largest express transportation companies, has launched a self-collection service*[1] for import shipments at 7-Eleven stores throughout Korea.

At no additional charge, customers and online shoppers can now enjoy greater flexibility and convenience by having the option of picking up their FedEx import packages** at any one of the 12,000 7-Eleven stores of their choice at any time of the day and week.

Through the use of FedEx Delivery Manager, small and medium enterprises or e-commerce businesses can have shipments delivered to a 7-Eleven store closest to their customers for pick-up at their convenience, making their shopping experience easier and more pleasurable.

“Our goal is to deliver outstanding experiences for our customers by making it easier and more convenient for them. We are very excited to team up with 7-Eleven who has an extensive network in Korea, offering easy access to self-collection points. The new package self-collection service will bring significant benefits to the fast-growing e-commerce sector, offering greater flexibility and choice for online consumers to choose their delivery method,” said Wonbin Park, managing director, FedEx Express Korea.

As an e-commerce powerhouse, South Korea’s e-commerce sales saw an 18% year-over-year growth in 2021[2]. Amid this trend, online shoppers are demanding faster and more convenient ways to receive their shipments, while unsatisfactory delivery leads to e-tailers losing their customers’ trust in them. This self-collection option can address the problems faced by both consumers and logistics providers.

For more information about the self-collection service, please click here.

[1] *Eligible shipments for the ‘FedEx Self-Collection Service’ option are as follows:
Single package without any signature option
No more than USD 500 in customs value
Below 30kg
No dangerous goods nor dry ice

**Packages not picked up within 5 days from the date of their arrival at a designated store will be retrieved and delivered to the address of the shipper